Returns & Exchanges
We want you to be completely satisfied with your Shun Cutlery purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery for a full refund.
Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to start the process.
Package Your Cutlery
Carefully place the unused item in its original gift box and secure it inside a sturdy shipping carton with protective padding.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a credit to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing